1. Acceptance of Terms
By accessing or using the Heritage Africa Threads website, services, and application portal, you agree to be bound by these Terms of Service. If you do not agree to all terms, please do not use our services.
2. Services Description
Heritage Africa Threads provides trade export services, product sourcing, visa and travel assistance, and cultural product marketing. We act as intermediaries connecting African artisans and manufacturers with international buyers.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. Heritage Africa Threads is not liable for any loss arising from your failure to secure your account.
4. Product Orders & Payments
All product orders are subject to availability and confirmation. Prices are displayed in your selected currency and may be subject to applicable taxes and shipping fees. Payments are processed securely through our payment partners.
5. Visa & Travel Assistance
Our visa and travel assistance services are advisory in nature. We do not guarantee visa approval or travel arrangements. Final decisions rest with relevant immigration authorities and service providers. Users must provide accurate and truthful information in all applications.
6. Intellectual Property
All content, logos, product images, and designs on this website are the property of Heritage Africa Threads or our partners. Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
Heritage Africa Threads shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
8. Governing Law
These Terms shall be governed by the laws of Ghana. Any disputes shall be resolved through arbitration in Accra, Ghana.
9. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions about these terms, contact us at hello@heritageafricathreads.com